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Returns & Refunds

Last updated 23 September 2026

Please have a qualified adviser review this before you rely on it.

Our guarantee

If you are not happy with your order, contact us within 15 days of delivery and we will refund you.

How to start

Message us with your order number and tell us what went wrong. If something arrived damaged or incorrect, a photograph helps us put it right faster. You can reach us at moraglame@gmail.com or on WhatsApp.

How a refund is paid

Refunds are returned by the method you paid with. For cash on delivery and bank transfer we will ask for the account details to send it to.

Damaged, incorrect or missing orders

Tell us as soon as you can and we will replace the order or refund it.